Payment Policy
Effective Date: July 23, 2026
At Velmoralux, we are committed to providing a secure and seamless shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed.
Accepted Payment Methods
We accept secure payments through Shopify's trusted payment processing system.
Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
- Other payment methods displayed at checkout
The payment options available to you may vary depending on your location and device.
Payment Processing
All payments are processed securely at the time your order is placed.
Orders will not be processed or shipped until payment has been successfully authorized and received.
If your payment cannot be authorized or is declined, your order will not be completed.
Currency
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.
If your card is issued in another currency, your bank or payment provider may apply currency conversion rates and additional fees. Velmoralux is not responsible for these charges.
Taxes
Applicable sales tax will be calculated and displayed during checkout where required by law.
Customers are responsible for any applicable duties, customs fees, import taxes, or other government charges that may apply to international orders, if applicable.
Payment Security
Your payment security is important to us.
All transactions are encrypted using Secure Socket Layer (SSL) technology and processed through Shopify's secure payment infrastructure.
Velmoralux does not store or have direct access to your complete credit or debit card information.
Order Verification
To protect our customers and prevent fraudulent transactions, we reserve the right to verify payment information before processing an order.
If additional verification is required, our customer support team may contact you.
Failure to provide requested verification may result in order cancellation and a full refund of any captured payment, where applicable.
Pricing Errors
While we strive to ensure pricing accuracy, errors may occasionally occur.
If a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel or refuse the order. If payment has already been processed, a full refund will be issued to the original payment method.
Refunds
Approved refunds are issued only in accordance with our Return & Refund Policy.
Refunds will be returned to the original payment method used for the purchase.
Processing times may vary depending on your financial institution or payment provider.
Contact Us
If you have any questions regarding payments or billing, please contact us:
Store: Velmoralux
Email: support@velmoralux.com
Phone: (213) 371-3731
Business Address:
13955 Central Ave
Chino, California 91710
United States